Privacy Policy
Effective Date: December 12, 2025
At Ontario Trucking Insurance ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or interact with our services.
Your Privacy Matters
We comply with applicable Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act) and Ontario's privacy regulations.
1. Information We Collect
1.1 Information You Provide Directly
When you use our website, request quotes, or contact us, we collect information you voluntarily provide:
- Contact Information: Name, email address, phone number, business address
- Business Information: Business name, CVOR number, fleet size, years in operation
- Insurance Information: Coverage types needed, current coverage details, claims history
- Communications: Messages, emails, or phone conversations with our team
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, links clicked
- Location Data: General geographic location based on IP address
- Cookies: Data collected via cookies and similar technologies
2. How We Use Your Information
2.1 Providing Insurance Services
- Generating insurance quotes and comparing policies
- Connecting you with licensed Ontario insurance brokerages
- Processing quote requests and inquiries
- Providing customer support and consultation
2.2 Communication
- Responding to your inquiries and quote requests
- Sending relevant insurance information
- Providing educational content about trucking insurance (with opt-out option)
3. How We Share Your Information
3.1 Partner Brokerages
We share your information with RIBO-licensed insurance brokerages in our network to obtain quotes and connect you with appropriate coverage options.
3.2 Insurance Carriers
Your information may be shared with insurance carriers and underwriters through our partner brokerages to generate quotes and process applications.
3.3 What We Do NOT Do
We do NOT sell your personal information to third-party marketers, data brokers, or advertisers.
4. Your Privacy Rights (PIPEDA)
Canadian residents have the right to:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate information
- Withdrawal: Withdraw consent for certain uses of your information
- Complaint: File a complaint with the Privacy Commissioner of Canada
To exercise your rights, contact us at [email protected]
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: HTTPS/TLS encryption for data in transit
- Access Controls: Role-based access for employees
- Secure Hosting: Data stored on protected cloud infrastructure
6. Contact Us
If you have questions about this Privacy Policy, please contact us:
Last Updated: December 12, 2025
We recommend reviewing this page periodically for updates.